Privacy Policy

This Privacy Policy explains our procedures for collecting, using and disclosing your information.

By using our Service you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

1. Definitions

"FeedbackRiver" means the Service.
"FeedbackRiver Website" means the website at www.FeedbackRiver.com.
"Information" is all different forms of data, content and information described below.
The "Service" is our services available at the FeedbackRiver Website available at www.FeedbackRiver.com.

2. Data collection

Some information about you we collect passively - information that your computer and your browser send automatically while you browse our site. Other information we actively solicit, such as your email address when you subscribe to our newsletter. Log files tell us generally about the visitors to our site - general geographic regions, length of visits, pages clicked on, and so forth. The data we collect can be broken down into these groups:

Registration data: When you register for FeedbackRiver, we collect some personal information, such as your name and email address.
Protecting your data: We utilize all modern precautions to protect the confidentiality and security of the personal information that you store on FeedbackRiver, by employing technological, physical and administrative security safeguards, such as firewalls and carefully-developed security procedures. For example, when you enter sensitive information (such as login credentials and all your activity on our Service platform) we encrypt the transmission of that information using Secure Socket Layer technology (SSL). These technologies, procedures and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data.
Deleting your data: We store your data as long as is necessary to provide you with the Service. If you delete information from the site, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies: We use cookies and log files to track our users and may analyze the data to provide a better experience for site visitors. Cookies are small text files that are written to your hard drive by your browser and help the site 'remember' who you are. For example, when you log in, the site writes a cookie to your computer so that you don't need to log in again if you come back within a certain period of time. We may use "persistent cookies" to save your registration ID and login password for future logins to the Service. We may use "session ID cookies" to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.

3. Data sharing

We hate spam. We will never spam you with any unsolicited email and we do not sell your personal information to third parties. We may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Service. These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. We will not otherwise disclose your information to any external party, unless we are required to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of FeedbackRiver or its users; or (d) to protect our proprietary rights. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Service. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our website) of any change in control or use of your Personal Information or Files, or if either become subject to a different Privacy Policy. We will also notify you of choices you may have regarding the information.

4. Newsletter Registration

If you choose to sign up for the FeedbackRiver newsletter, we will send you an email confirmation to ensure that you in fact requested the newsletter. Your email address is always kept confidential, and we will only use it to send you newsletters or special announcements. You may unsubscribe at any time and details on how to do this are included in every email.

5. FeedbackRiver Software and Information Usage

By using FeedbackRiver, you are agreeing to the Terms and Conditions in our Terms of Use that appears when you run the installation program. Please refer to those Terms for more information.

6. Changes to this Privacy Policy

We may change this privacy policy in the future. For example, if we offer a new type of product or service that collects different types of information, we might outline our use of that information here. As a result, please check this page regularly for changes.